Cancelling a subscription

How to cancel your asset's OffshoreSMS Subscription.

We're sorry to see you go!

Option 1: Delete the asset.

See Delete an asset for more information.

Option 2: Let the subscription lapse

Allow the subscription to expire without renewing. Ensure you do not have a card saved, this would automatically trigger the auto renewal. See Manage your card details for more information

Option 3: Request a partial refund.

Use the 🟰 menu icon, top right of screen, to access Help and Support, where you can submit a support ticket to request a cancellation and refund for the remainder of your subscription period. Remember to include the asset name.