Message GROUP team members

Information on how to message team members of a group.

Restricted Admins can message other members of their group by making use of the Crew Messaging feature.

Recipients will receive a notification on their device (providing their device's notification settings are enabled for OffshoreSMS app), and the message will appear in their app's message inbox (top left of their home page).

Admins can message multiple recipients and filter the recipient list by team member tag.

They can also opt to send a duplicate email to the recipient, allow recipients to reply to the message from in-app, and see who has read the message (read receipts).

Send a message to Group team members.

1. From the fleet "Fleet Assets" page (vessel icon, top left of screen), select "Manage All Crew", then select "Group Messaging" on the right hand menu.

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3. Here you can view all of the message history, or send a new message. Click "Send Message" on the right of screen to begin your new message.

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5. Proceed through the steps to create your message:

   1. Choose your recipients. Use the filter to shorten the list if it's difficult to narrow it down.

      1. Note: To message crew members of only one asset, you should use the group messaging or asset crew messaging features.

   2. Select your message type, and compose your message (up to 200 characters).

      1. Check the box to "Also Send Email" if you would like the system to also generate an email to the user's registered email address when you hit Send on the next page.

   3. Choose to allow users to select from a list of responses, and compose any required responses.

   4. Hit "Send Message". The sent message will now appear in the message history timeline. Responses and read receipts also appear here as they are received.

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